Scheduling and Cancellations
- Your appointments are very important to Locmamas! We hold your appointments just for you. All appointments must be prepaid (including $3 credit card fee) and booked online. This way our team of professionals will be able to adjust their schedule to accommodate clients on our waiting list.
- Please come to your appointment alone. Our shop is intimate. Space is at a premium.
If you must bring a guest, let us know in advance.
- Because of the above, children are not allowed unless they are receiving services or are approved in advance.
- Please bring pictures of the style that you want to your consultation.
- Let us know ALL of the services that you need during your consultation so that we can schedule enough time.
- Emergencies happen. To reschedule, please go to the edit option on your confirmation email or text.
- During the week (Wednesday-Friday), you have up to 24 hrs to cancel. All fees will be credited to your next appointment or refunded.
- If you don't reschedule or cancel more than 24hrs before your appointment, all monies will be forfeited.
- On Saturdays, appointments require 48hrs notice.
- If you are running late, we give a 15 minute grace period with no call. Anytime after, it is up to the stylist's discretion. Be advised, if you are more than 15 minutes late, you might forfeit your appointment.
- Please remove hair styles and thoroughly comb your hair before coming to your appointment.
- We do not offer style removal.
- Prices for hair extension services do not include the cost of hair. Please bring your own hair or let us know in advance so that we can pre-order hair, which will cost extra.