Scheduling and Cancellations

  • Your appointments are very important to Locmamas! We hold your appointments just for you. All appointments must be prepaid (including $3 credit card fee) and booked online. This way our team of professionals will be able to adjust their schedule to accommodate clients on our waiting list.
  • Please come to your appointment alone. Our shop is intimate. Space is at a premium. 
    If you must bring a guest, let us know in advance. 
  • Because of the above, children are not allowed unless they are receiving services or are approved in advance. 
  • Please bring pictures of the style that you want to your consultation.
  • Let us know ALL of the services that you need during your consultation so that we can schedule enough time.
  • Emergencies happen. To reschedule, please go to the edit option on your confirmation email or text.
  • During the week (Wednesday-Friday), you have up to 24 hrs to cancel. All fees will be credited to your next appointment or refunded.
  • If you don't reschedule or cancel more than 24hrs before your appointment, all monies will be forfeited.  
  • On Saturdays, appointments require 48hrs notice.
  • If you are running late, we give a 15 minute grace period with no call. Anytime after, it  is up to the stylist's discretion. Be advised, if you are more than 15 minutes late, you might forfeit your appointment.


  • Please remove hair styles and thoroughly comb your hair before coming to your appointment. 
  • We do not offer style removal. 
  • Prices for hair extension services do not include the cost of hair. Please bring your own hair or let us know in advance so that we can pre-order hair, which will cost extra.